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Privacy Agreement

This translation is provided for convenience. If it differs from the Turkish version, the Turkish version prevails.

1. Definitions

  1. This Privacy Agreement ("Agreement") governs the relationship between you and Oyunlayıcı ("Company"). The Agreement contains the Company’s commitments concerning customer data.

2. Processing of Personal Data

  1. The Company may process customer data to provide and improve its services, respond to customer requests, provide technical support and fulfil its legal obligations; it may share certain anonymised data with business partners and use certain non-sensitive data within the scope of its marketing policies.

3. Communications

  1. The Customer has the right to receive informational, campaign and promotional messages relating to the services provided by the Company. If the Customer does not wish to receive such messages, they may notify us through the channels listed on our contact page.

4. Security

  1. The Company takes the necessary security measures to protect customer data and makes efforts to ensure that such data is protected against unauthorised access.

5. Data Sharing

  1. The Company may share customer data with third parties solely to fulfil its legal obligations or to provide or improve the services.

6. Customer Rights

  1. The Customer has rights concerning the processing of their personal data under the Personal Data Protection Law No. 6698 (KVKK) and the GDPR. To exercise these rights, they may contact Oyunlayıcı through the channels listed on our Contact Us (oyunlayici.com) page.

7. Changes

  1. The Company reserves the right to update this Privacy Agreement. Updates are announced to customers by publication on the Company’s website.

8. SMS and Email Delivery

  1. We have the right to send you, as a customer, SMS messages and emails concerning important matters such as maintenance work, support requests and service payment reminders. These communications are made to improve our service quality and provide you with better service.

9. Processing of Identity Verification Data

  1. The Company may request identity verification to provide services securely and lawfully. Identity documents and photographs obtained in this verification are processed solely for verification purposes, stored securely against unauthorised access and deleted after a certain period following completion of verification. These data are not shared with third parties and are not retained beyond the periods prescribed by legislation.

10. Contact Details

  1. Our customer panel, telephone and WhatsApp line: +90 232 332 06 47, our email address: info@oyunlayici.com